VisorALARM

Alarm IP receiver for Central Stations

" Taking the alarm industry into the internet world "

The VisorALARM  is an internet or IP alarm receiver designed to receive alarms from  any of the MIP modules installed in  the inside of conventional alarm panels. From a monitoring station point of view, the VisorALARM works exactly as any other of the conventional receivers at any monitoring stations (and in fact it can emulate the most common and well known receiver protocols, making the integration into the monitoring station seamless and immediate).

When an alarm is tripped on any of the alarm panels equipped with a MIP module the alarm transmission process that takes place between the MIP and the VisorALARM receiver is fast, secure and effective:

1.

An alarm is tripped in the alarm panel (via the activation of one of its sensors)

2.

The alarm panel tries to dial the monitoring station telephone number

3.

The MIP "intercepts" the call, gets the alarm information from the panel and puts the information into an internet data packet

4.

The MIP sends the alarm data through the internet and into the monitoring station internet  receiver, the VisorALARM unit.

5.

In less than a second, the VisorALARM has received the alarm and will transfer it to the alarm monitoring / automation software via a serial connection between the VisorALARM and the computer hosting the alarm server.

6.

Once the alarm has been properly received and processed, the VisorALARM will send a "handshake" to the MIP, and the MIP will then give the "kiss-off" signal to the panel, indicating that the process has been completer successfully.

And.... what happens if the internet is down or for some reason the alarm doesn't get to the VisorALARM receiver? In that case, the MIP will behave as follows:

6b.

If the MIP cannot communicate with the VisorALARM receiver, or if the MIP doesn't get an acknowledgement that the alarm has been processed....

6c.

... then the MIP will not give the kiss-off to the alarm panel and thus, the alarm panel will retry to dial the monitoring station telephone number.

6c.

And this second time, the MIP will not intercept the call, allowing the panel to connect with the conventional receiver through a conventional call through the telephone line.

This process shows how, in normal operation mode, the MIP is a faster and cost effective method to transmit alarms to the monitoring station. Moreover, due to the fact that the MIPs are continuously sending polling signals to the VisorALARM receiver, it is now possible for the VisorALARM to detect when any of the accounts goes off-line. This functionality allows for sabotage or panel tampering detection and provides enhanced supervision and security to conventional control panels (the MIPs are compatible with any panel that uses the Contact-ID protocol).

VisorALARM redundancy options 

The VisorALARM IP receiver now offers several levels of redundancy to ensure the maximum level of performance, system reliability and overall service availabilty. Click here to learn more about the VisorALARM redundancy options.